The ReUp System™
Built From Every Frustration You’ve Ever Had With Maintenance
Turning Chaos Into a System That Works
If you’re here, chances are you’ve already tried it all.
Each option leads to the same frustration: inconsistent quality, no documentation, and constant firefighting.
Independent handymen who stopped showing up.
Big maintenance firms that overpromised and underdelivered.
In-house staff are stretched too thin.
Even national “tech handyman” platforms that sent random contractors with no accountability.
That’s why we created the ReUp System™ Framework.
A structured, documented process that transforms property maintenance from reactive chaos into a predictable, managed operation.
Step 1
Assess Onboard Standardize
We start by getting the full picture.
Our team conducts a detailed property or portfolio assessment (what we call a Monthly Walk or Property Audit) to document every asset: gates, lighting, drainage, irrigation, and safety items.
From there, we set your Service Level Agreement (SLA) and service cadence, load your properties into our platform, and create a baseline condition report with labeled photos.
The result? A clear, documented starting point that eliminates guesswork and builds trust from day one.
Step 2
Prevent Maintain
Track
Good maintenance should never be a surprise.
Our team conducts a detailed property or portfolio assessment (what we call a Monthly Walk or Property Audit) to document every asset: gates, lighting, drainage, irrigation, and safety items.
From there, we set your Service Level Agreement (SLA) and service cadence, load your properties into our platform, and create a baseline condition report with labeled photos.
The result? A clear, documented starting point that eliminates guesswork and builds trust from day one.
Step 3
Respond
Verify
Document
When something breaks, we handle it fast.
Every on-demand request is managed within your SLA window, photo-verified in real time, and documented before and after completion.
You’ll receive visual proof and summary reports that are ready for board packets or ownership review.
No chasing vendors, no wondering what happened. Just clear, verifiable results every time.
Step 4
Escalate
Execute
Closeout
When maintenance becomes a project, we’ve got you covered.
If a job requires permits, multiple trades, or extended time, it seamlessly converts to a Project Work Order under our licensed general contracting team.
We self-perform or manage subcontractors while maintaining a single point of accountability, ensuring your project stays compliant, documented, and efficient from start to finish.
Step 5
Report
Review
Optimize
Because maintenance should improve over time, not just repeat itself.
Each month, you’ll receive detailed performance metrics: SLA response rates, hours used, first-visit completions, and resolved safety items.
Quarterly, we review your data together. Refining route density, adjusting service tiers, and identifying opportunities to prevent issues before they start.
This is the continuous improvement loop that keeps your properties operating at peak efficiency.
Why It Works
The ReUp System™ brings together everything property managers have been missing:
With ReUpCo, maintenance stops being a distraction and becomes an asset.
A licensed, insured team you can rely on.
A structured process that replaces reactive chaos with predictable outcomes.
Visual documentation for every task, protecting you from liability.
Data-driven insights that help you plan, budget, and operate with confidence.