Frequently Asked Questions
Everything you need to know before partnering with ReUpCo for property maintenance in San Diego.
Who We Work With
What types of clients does ReUpCo serve?
Who We Work With
We partner with HOAs, property managers, real estate investment groups, and owners of multiple short-term rentals or commercial properties.
If you manage three or more properties or oversee a community or portfolio, we’re built for you.
We are not a one-time handyman service and don’t take on single-home or one-off property owners.
We partner with HOAs, property managers, real estate investment groups, and owners of multiple short-term rentals or commercial properties.
If you manage three or more properties or oversee a community or portfolio, we’re built for you.
We are not a one-time handyman service and don’t take on single-home or one-off property owners.
We partner with HOAs, property managers, real estate investment groups, and owners of multiple short-term rentals or commercial properties.
If you manage three or more properties or oversee a community or portfolio, we’re built for you.
We are not a one-time handyman service and don’t take on single-home or one-off property owners.
How the ReUp System™ Works
- Touch-up paint and drywall patching
- Gate hardware and lock repairs
- Lighting replacements
- Irrigation and drainage fixes
- Signage and trip-hazard grinding
- Caulking, seals, and safety checks
Anything larger or requiring a permit becomes a Project Work Order (PWO) under our GC license.
Your hours are prepaid and roll over for 30 days. After that, unused hours expire—because they reserve crew capacity in our schedule to guarantee responsiveness.
Yes. You can purchase additional time at your standard hourly rate, or at +15% for priority calls.
All materials, permits, rentals, and subcontracted work are billed at actual cost + 15% markup—fully transparent and itemized.
All work is performed by licensed, insured ReUpCo technicians who specialize in HOA and short-term rental environments.
For larger or specialized scopes, we bring in vetted subcontractors under our General Contractor license for complete compliance and accountability.
Yes. ReUpCo operates as a California-licensed General Contractor, carrying full General Liability, Auto, and Workers’ Compensation coverage.
Handyman services are typically unlicensed, reactive, and inconsistent.
ReUpCo provides scheduled, documented, and SLA-bound maintenance under a licensed GC—offering structure, accountability, and protection from compliance risk.
Yes. Standard terms are 8–12 months with auto-renewal. This ensures pricing stability, consistent scheduling, and optimized technician routes.
- Plus-tier clients receive <24-hour guaranteed response.
- Standard-tier clients receive 24-hour response.
- All emergency work is logged and photo-verified just like scheduled maintenance.
Documentation & Reporting
- Hours used
- Tasks completed
- Outstanding issues or upcoming recommendations
- These reports are ideal for HOA boards, investors, or property owners who need transparency.
Working With ReUpCo
- Sign the service agreement and select your tier (Lite, Standard, or Plus).
- Pay your first month to reserve your route.
- Schedule your initial Monthly Walk, where we document all assets and baseline conditions.
- After that, all maintenance requests route through your dedicated ReUpCo coordinator for smooth communication.
Our team can also support larger portfolio clients in neighboring counties (Orange, Riverside, Imperial) on a case-by-case basis.
- Licensed GC oversight
- SLA-bound service levels
- Visual proof for every task
- Predictable billing and rollover hours
- A single accountable partner for maintenance and project work
We help you reduce downtime, control costs, and simplify operations, so you can focus on running your properties, not managing repairs.